Job Responsibilities
Process and verify construction reports for new and remodeled QSR locations.
• Respond to customers, account manager, and field team inquiries in a timely manner.
• Update and modify reports based on field team feedback to ensure accuracy.
• Submit installation order requests and account number setups in SAP/CRM.
• Review and update billing information to ensure proper account alignment.
• Collaborate with account managers to resolve billing discrepancies and support customer-facing communications.
• Contribute to installation process improvement projects, focusing on workflow efficiency and automation.
Required Skills:
1. Associate degree in Business Administration or related field
2. Proficiency in SAP applications and CRM systems
3. Intermediate Excel skills (pivot tables, formulas, data analysis).
4. Strong business acumen with adaptability to technology-driven solutions
5. 5 plus years of professional experience, particularly in customer-facing and sales support roles.
Preferred Skills:
1. Troubleshooting skills to support automation and sales initiatives
2. Strong organizational skills with the ability to manage multiple tasks
3. High attention to detail and accuracy
4. Self-motivated and proactive approach to work
Education/Years of Experience Requirement: Associate’s degree
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