Job Description

NeighborWorks® Boise (NWB) is a local affordable housing nonprofit that helps Idahoans obtain, maintain, and retain housing. We are seeking a motivated and mission-driven Mortgage Loan Officer to help individuals and families achieve sustainable homeownership. Join us in providing innovative housing solutions for underserved communities !

Primary Duties and Responsibilities:

The Mortgage Loan Officer is responsible for originating quality residential mortgage loans while promoting responsible lending opportunities in alignment with NWB’s mission. The Loan Officer guides borrowers through every step of the mortgage process, ensuring compliance with lending regulations, fostering community partnerships, and supporting long-term homeownership success through education and outreach. Key responsibilities include, but are not limited to:

What You’ll Do

• Guide borrowers through the mortgage process from application to closing
• Assess borrower needs and recommend appropriate loan products
• Collect and review borrower documentation for accuracy
• Educate clients on loan options and homeownership basics
• Build relationships with real estate agents and community partners
• Promote NWB loan programs and represent us at community events
• Ensure loan files meet all federal, state, and investor requirements
• Maintain accurate loan files and pipeline tracking in Encompass LOS

*Above description is not inclusive of all job duties.

What You Bring

• Active NMLS and Idaho Mortgage Loan Originator License strongly preferred; candidate without an active license must be able to obtain licensure within 60 days of hire
• Strong communication and customer-service skills
• Working knowledge of conventional, FHA, VA, USDA, and affordable housing programs
• Experience with Encompass LOS and Microsoft Office
• Spanish bilingual is a plus, not required

What We Offer

• Full-time position
• Base + commission on brokered loans (will discuss in further detail if selected for a phone screen)
• Medical, dental, vision
• 401(k) with match
• Life insurance
• Short and long-term disability
• EAP
• PTO + paid holidays

Qualified candidates must be able to perform essential job functions with or without accommodation. NeighborWorks® Boise is an Equal Opportunity employer.

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