Job Description

Job Title: OnBase Admin/Monitoring Tool Expert

Location: Alpharetta, GA; Lincoln, NE; Omaha, NE; Berkeley Heights, NJ and Milwaukee, WI (Onsite)

Contract: 12 + months (Contract to hire)

Note: This role is NOT open for sponsorship. Only W2

Job Description:

• The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of the OnBase enterprise content management (ECM) system.
• This role serves as a liaison between IT and business units, ensuring that OnBase solutions align with organizational workflows and compliance standards.
• Analysts play a key role in enhancing document management, workflow automation, and system integration to improve operational efficiency.

Key Responsibilities:

• Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)
• Analyze business processes and pursue application improvements
• Troubleshoot and resolve system issues and user-reported problems.
• Collaborate with peers and infrastructure teams to optimize workflows.
• Maintain security protocols and compliance standards under our application umbrella
• Document processes and provide technical support for application systems.
• Analyze and improve delivery performance using relevant tools and metrics.
• Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.

Key Skills & Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field (preferred).
• 3+ years of experience with OnBase administration and development.
• Proficiency in SQL, scripting, and understanding of databases
• Monitoring Dynatrace, Splunk, and Moogsoft skills
• Ticketed/Projects ServiceNow, Clarity experience
• Ability to troubleshoot technical issues and work collaboratively with cross-functional teams.
• Excellent communication and problem-solving skills.

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