SaaS Technical Writer Job at Novia Infotech, Austin, TX

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  • Novia Infotech
  • Austin, TX

Job Description

Required Skills & Qualifications

  • 8–12 years of experience in Technical Writing , preferably in a product-based or SaaS environment
  • Proven experience creating:
  • Developer onboarding documentation
  • User and system guides for cross-functional teams
  • Strong ability to understand complex technical systems and explain them clearly
  • Excellent written and verbal communication skills
  • Experience working in Agile / Scrum environments

Tools & Technologies

  • Documentation platforms:
  • Confluence
  • Notion
  • Similar knowledge-base tools
  • Markup & web technologies:
  • Markdown
  • HTML / CSS (plus)
  • Authoring tools (optional but useful):
  • Adobe FrameMaker
  • MadCap Flare
  • Basic understanding of Git / version control

Preferred / Nice-to-Have Qualifications

  • Educational background or certification in Computer Science, Engineering, or related field
  • Experience documenting enterprise-grade software or internal tooling
  • Exposure to:
  • API documentation
  • System architecture diagrams
  • Developer-focused technical content

Key Competencies

  • Technical Documentation & Content Strategy
  • Developer Enablement & Onboarding
  • Cross-Functional Collaboration
  • Information Architecture & Style Governance
  • Attention to Detail & Quality Assurance

Job Tags

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